The way people feel when they enter a grocery store can have a great impact on their shopping experience. When you walk into a grocery store do the employees greet you and smile? When you need help can you easily find an employee and are they knowledgeable and eager to help you? And, do they thank you for shopping in their store and welcome you back? If you can answer yes to these questions, you may have found a store that prides themselves on excellent customer service. This is important in making your shopping experience an enjoyable experience.
Notice the other shoppers. Do they appear as if they are in a good mood? Do they smile politely at you? If not, this could be a sign that the store’s customers are unhappy with the prices and quality of their groceries. Other people’s mood can affect the way you feel. Also, … Read the rest